There are a number of ways to order your repeat prescriptions….
The Medicine Order Line (MOL)
The Medicine Order Line (MOL) offers a number of convenient ways to order your prescriptions. There aim is to ensure patients are using a service that most suits them.
Telephone a dedicated Medicines Ordering Line: 0115 855 0260, who with your consent, will have access to your medication and process your request or query directly through to the GP or
NEW Order via their online form https://www.derbyshiremol.nhs.uk/
You can order your prescriptions by emailing the MOL at firstname.lastname@example.org with your name, date of birth, GP surgery and telephone number – one of the MOL operators will call you back within 48 hours to process the prescription request
Riversdale does not take repeat prescription requests over the phone, you will need to contact the MOL.
For more information:
Joined up Derbyshire www.joinedupcarederbyshire.co.uk/your-services/medicines-order-line/
Online – Using one of the many online platforms which are available 24/7
If you already have an online account with the surgery and want to order a repeat prescription, please click on the link below.
Or via Systm Onlines app - Airmid
You can login to Airmid using your SystmOnline Username and Password if you have them. Otherwise, Airmid allows you to use your NHS Login. For help with creating an NHS login, see the NHS website and for how to use your NHS login on Airmid, watch this video tutorial.
You can order in person by returning the right-hand half of a previous prescription for the required medications, or by submitting a handwritten request.
Please put this repeat prescription request in the box next to the Reception desk.
What happens next?
Please allow 3 working days for your prescription to be process at the surgery, then additional time for your nominated Pharmacy to make up your prescription ready for collection.
Dedicated prescription line
Call the surgery between 10am and 12pm and speak to our reception team. This line is dedicated to prescription queries only. The reception team can not take presctiption requests over the phone.
Electronic Prescribing Service
This practice is set up for the electronic prescription service.
This means that we can send your prescription to your chosen chemist directly saving you having to come down to the surgery.
To get your prescription sent to your chosen pharmacy please inform reception of your choice.
For more information please click here.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.65
- 12-month prepayment certificate (PPC): £111.60
- 3-month PPC: £31.25
If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line 0845 850 0030
- General Public - Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website.
Help with NHS costs
In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:
- those on specific benefits or through the NHS Low Income Scheme
- those who are age exempt
- those with certain medical conditions
- More information is available at NHS Choices